📧 support@sdmkayak.com | 📞 9933218055

SMD kayak Operator

Privacy

SDM Kayak Operator – Havelock Island

Effective Date: 28th Jan 2026

SDM Kayak Operator (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users (“you”, “your”) who visit our website or use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us.


1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us, make a booking, or send an enquiry, we may collect:

  • Full Name

  • Mobile Number

  • Email Address

  • Booking details (activity name, date, time, number of participants)

  • Any information you voluntarily provide via forms or WhatsApp

b) Non-Personal Information

Automatically collected information may include:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

This data is used only for analytics and website improvement.


2. How We Use Your Information

We use your information to:

  • Process bookings and enquiries

  • Communicate with you via call, email, or WhatsApp

  • Provide customer support

  • Improve our services and website experience

  • Send booking confirmations, updates, or important notices

  • Comply with legal or regulatory requirements

We do not sell or rent your personal data to third parties.


3. WhatsApp & Communication

By contacting us or booking through WhatsApp, you consent to receive messages related to:

  • Booking confirmation

  • Activity details

  • Schedule changes

  • Payment or safety information

We do not send spam or unrelated promotional messages.


4. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve performance

You can choose to disable cookies in your browser settings. Disabling cookies may affect some website functionality.


5. Data Sharing & Disclosure

We may share your information only when:

  • Required by law or government authorities

  • Necessary to complete your booking (e.g., operational coordination)

  • Protecting our legal rights or preventing fraud

All shared data is handled responsibly and securely.


6. Data Security

We take reasonable technical and organizational measures to protect your personal information from:

  • Unauthorized access

  • Misuse

  • Loss or alteration

However, no online data transmission is 100% secure, and we cannot guarantee absolute security.


7. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways or social media). We are not responsible for the privacy practices or content of those external websites.


8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of incorrect information

  • Request deletion of your personal data (subject to legal requirements)

To exercise these rights, contact us using the details below.


9. Children’s Privacy

Our services are not intended for children under the age of 18 without parental consent. We do not knowingly collect personal information from minors.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

SDM Kayak Operator
Havelock Island, Andaman & Nicobar Islands
📞 Phone: 9933218055
📧 Email: [Add email address]