📧 support@sdmkayak.com | 📞 9933218055

SMD kayak Operator

Terms

SDM Kayak Operator – Havelock Island

Effective Date: 28th Jan 2026

Welcome to SDM Kayak Operator. By accessing our website, booking an activity, or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.


1. Booking & Confirmation

  • All bookings are subject to availability.

  • Booking confirmation will be shared via WhatsApp, SMS, or email after payment or confirmation.

  • The operator reserves the right to accept or reject any booking.


2. Eligibility to Participate

  • Participants must be physically fit and mentally capable of participating in water sports activities.

  • Children below 18 years must be accompanied by a parent or legal guardian.

  • Pregnant women, persons with heart conditions, epilepsy, recent surgeries, or serious medical issues should not participate.

  • Guests must disclose any medical condition before the activity.


3. Safety Guidelines

  • All participants must follow the safety instructions given by instructors and staff.

  • Life jackets and safety equipment provided by SDM Kayak Operator must be worn at all times.

  • Failure to follow instructions may result in cancellation of the activity without refund.

  • Alcohol, drugs, or intoxication before or during the activity is strictly prohibited.


4. Weather & Sea Conditions

  • Activities are subject to weather, sea conditions, and government regulations.

  • In case of unsafe conditions, the activity may be rescheduled or cancelled.

  • SDM Kayak Operator is not responsible for cancellations due to natural causes, bad weather, or force majeure events.


5. Cancellation & No-Show Policy

  • Cancellation policies vary by activity and will be communicated at the time of booking.

  • No-show or late arrival may result in no refund.

  • Refunds, if applicable, will be processed within 7–10 working days.

(Please refer to our Refund Policy page for full details.)


6. Pricing & Payments

  • All prices are in Indian Rupees (INR).

  • Prices may change without prior notice.

  • Full or partial advance payment may be required to confirm bookings.

  • Any additional services or add-ons must be paid separately.


7. Personal Belongings

  • SDM Kayak Operator is not responsible for loss, theft, or damage to personal belongings.

  • Guests are advised not to carry valuables during activities.


8. Photography & Media Usage

  • Photos and videos may be taken during activities for promotional or marketing purposes.

  • By participating, you grant SDM Kayak Operator permission to use such media without compensation.

  • If you do not wish to appear in promotional content, please inform us in advance.


9. Liability Disclaimer

  • Participation in water sports involves inherent risks.

  • SDM Kayak Operator shall not be held liable for injury, loss, damage, or death caused by:

    • Natural hazards

    • Participant negligence

    • Failure to follow instructions

    • Medical conditions not disclosed

  • Guests participate at their own risk.


10. Code of Conduct

  • Guests must behave respectfully towards staff and other participants.

  • Any abusive, dangerous, or inappropriate behavior will result in immediate cancellation without refund.


11. Website Usage

  • All website content is for informational purposes only.

  • Unauthorized use, copying, or misuse of content is prohibited.

  • We reserve the right to modify or discontinue website content at any time.


12. Privacy

  • Personal information shared with us is handled as per our Privacy Policy.

  • By using our services, you consent to data collection and usage as described therein.


13. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts in Andaman & Nicobar Islands.


14. Changes to Terms

  • SDM Kayak Operator reserves the right to update or modify these Terms & Conditions at any time without prior notice.

  • Continued use of services constitutes acceptance of revised terms.


15. Contact Information

For any questions regarding these Terms & Conditions, please contact:

SDM Kayak Operator
Havelock Island, Andaman & Nicobar Islands
📞 Phone: 9933218055
📧 Email: [Add email address]